Privacy Policy
Effective Date: January 8, 2026
Last Updated: January 8, 2026
MindPoint33 (“MindPoint33,” “Company,” “we,” “us,” or “our”) provides software-as-a-service solutions related platforms, and services (collectively, the “Services”) through applications (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information, and describes your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA).
By accessing or using the Site or Services, you acknowledge this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors to the MindPoint33 website
- Prospective customers and partners
- Users of our SaaS platforms where MindPoint33 acts as a data controller
Where MindPoint33 processes personal data on behalf of customers as a data processor, such processing is governed by the applicable Data Processing Agreement (DPA).
2. Information We Collect
A. Personal Information You Provide
We may collect the following categories of personal information:
- Identifiers (name, email address, phone number)
- Professional information (company name, job title)
- Account credentials (usernames, authentication data)
- Communications and support requests
- Billing and transactional information (via secure third-party processors)
B. Automatically Collected Information
When you access the Site or Services, we may collect:
- IP address and approximate location
- Browser type, device identifiers, and operating system
- Usage data, logs, session duration, and feature interaction
- Referring URLs and page navigation data
C. Cookies and Similar Technologies
We use cookies, pixels, SDKs, and similar technologies to support Site functionality, analytics, security, and marketing (see Section 9 – Cookie Policy).
3. How We Use Personal Information
We use personal information for the following purposes:
- To provide, operate, and maintain our SaaS Services
- To authenticate users and manage accounts
- To respond to inquiries and provide customer support
- To improve performance, features, and user experience
- To send service-related notices and marketing communications
- To detect fraud, misuse, or security incidents
- To comply with legal, regulatory, and contractual obligations
4. Legal Bases for Processing (GDPR)
For individuals in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data under the following lawful bases:
- Contractual necessity – to provide requested Services
- Legitimate interests – improving Services, security, and communications
- Consent – for optional cookies and marketing communications
- Legal obligation – compliance with applicable laws
You may withdraw consent at any time where consent is the lawful basis.
5. How We Share Personal Information
We do not sell personal information. We may share information with:
A. Service Providers
Trusted vendors providing services such as:
- Cloud hosting and infrastructure
- Analytics and performance monitoring
- CRM and marketing automation
- Payment processing
B. Legal and Regulatory Authorities
When required by law, subpoena, or legal process.
C. Business Transactions
In connection with a merger, acquisition, financing, or sale of assets.
D. Customer Instructions
When processing personal data on behalf of customers pursuant to a DPA.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Meet contractual obligations
- Comply with legal or regulatory requirements
Retention periods vary based on data type and context.
7. Data Security
MindPoint33 implements reasonable and appropriate administrative, technical, and organizational safeguards designed to protect personal information. These include access controls, encryption, monitoring, and security best practices. No system is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Personal information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other lawful transfer mechanisms
9. Cookie Policy
A. Types of Cookies We Use
- Strictly Necessary Cookies: Required for Site and Service functionality
- Performance & Analytics Cookies: Measure usage and improve performance
- Functional Cookies: Remember preferences and settings
- Marketing Cookies: Deliver relevant content and measure campaign effectiveness
B. Cookie Management
You can manage cookie preferences through:
- Our cookie consent banner
- Browser settings
- Opt-out mechanisms provided by analytics providers
Disabling cookies may impact certain features.
10. Your Privacy Rights
A. GDPR Rights
You may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Lodge a complaint with a supervisory authority
B. CCPA/CPRA Rights (California Residents)
You have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of personal information
- Correct inaccurate personal information
- Opt out of sharing for cross-context behavioral advertising (if applicable)
- Not be discriminated against for exercising your rights
We do not sell personal information as defined under CCPA/CPRA.
11. Exercising Your Rights
You may submit requests by contacting us at:
Email: sean.taylor@mindpoint33.com
Subject Line: Privacy Request
We may verify your identity before fulfilling requests, as required by law.
12. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.
13. Third-Party Links
The Site may link to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Site or Services constitutes acceptance of the revised policy.
15. Contact Information
MindPoint33
Email: sean.taylor@mindpoint33.com
